Just a quick update; this is the email I received in response to my email.
I will continue to update as news breaks.
Dear Marc,
Thank you for contacting Customer Support at www.sportsauthority.com.
We are committed to providing superior customer service and want to
ensure your product/service needs are met.
We appreciate your patience as one of our Team Representatives reviews
your request and contacts you within the next 2-3 business days. Your
request number is 3510224.
If you have any further questions or concerns, please feel free to
contact us toll free at 1-888-801-9164 or reply to this email. For your
convenience, we are available 24 hours a day to assist you.
Please let us know if there is anything else we can do for you, and
thank you again for contacting Customer Support at
www.sportsauthority.com.
Sincerely,
Justin S.
Customer Service Representative
Customer Support at www.sportsauthority.com
If you have additional questions, please visit our online Help Desk.
Thanks for visiting. You will note that I never use my family's names. If you are a personal friend, please remember to not include any of our names in your comments. Otherwise, I hope to hear from everyone!
Thursday, February 5, 2009
Sports Authority Customer Service Continues...
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